Terms & Condition
Return Policy
Under the UK Distance Selling Regulations 2000 you have the right to change your mind and return unwanted goods to us within seven days. You will receive a refund to the value of the price paid for the goods. Goods must be in their original packaging and unused. If unwanted goods are to be returned we strongly recommend you obtain a free certificate of postage from the post office as you are responsible for your parcel until it has been received by us. Delivery costs will not be refunded.
Before returning any goods please obtain a returns authorisation number via an e-mail to us or contact our sales team during working hours on 01274 307117. This is for your own protection and ensures goods are tracked back into our warehouse and identified to your purchase. Alternatively for an even faster service you may return the product in person with the relevant receipt and returns number to our store. This means in most cases you will leave with a replacement the same day.
Please note that in an effort to improve products manufacturers continually change or update products. As such the images and descriptions on this site are given as a guide and you may find some products differing slightly to the pictures shown. Please note these terms & conditions may be changed at any time without notice. Please refer to this page for updates.